These Terms and Conditions ("Terms") govern your use of the Automation Solution website at https://www.automationsolution.ai and any services provided by Automation Solution("we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Us
Automation Solution is an AI and automation agency that designs, builds, and deploys intelligent automation systems, AI workflows, and custom AI solutions for enterprise and mid-market businesses globally. Our registered business contact is legal@automationsolution.ai.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the website in any way that violates applicable laws or regulations.
- Transmit any unsolicited or unauthorised advertising or promotional material.
- Attempt to gain unauthorised access to any part of our website, servers, or systems.
- Introduce viruses, trojans, worms, or other malicious or harmful material.
- Use automated tools to scrape, crawl, or extract data from our website without permission.
- Reproduce, duplicate, copy, or resell any part of our website in violation of these Terms.
3. Services
Our services include but are not limited to AI agent development, workflow automation, CRM and sales automation, marketing automation, system and data integration, AI chatbot development, voice AI, and custom AI development. The specific scope, deliverables, timelines, and commercial terms for each engagement are defined in a separate Statement of Work or service agreement entered into between Automation Solution and the client.
We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
4. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, code, and design, is the property of Automation Solution or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written permission.
With respect to custom work delivered to clients under a service engagement: ownership of deliverables is governed by the applicable Statement of Work or service agreement. Unless explicitly agreed otherwise in writing, Automation Solution retains ownership of all underlying frameworks, methodologies, tools, and pre-existing intellectual property used in delivering services.
5. Confidentiality
Where a Non-Disclosure Agreement (NDA) is in place between Automation Solution and a client, the terms of that NDA govern the handling of confidential information. In the absence of a separate NDA, both parties agree to treat as confidential any proprietary business information shared in the course of an engagement and not to disclose such information to third parties without prior written consent.
6. Payment Terms
Payment terms for service engagements are set out in the applicable proposal, Statement of Work, or invoice. Unless otherwise agreed in writing:
- Invoices are due within 14 days of the invoice date.
- Project commencement may require a deposit as specified in the proposal.
- Late payments may incur interest at the rate specified in the applicable agreement or at the statutory rate under applicable law.
- We reserve the right to suspend work on an engagement in the event of overdue payments.
7. Warranties and Disclaimers
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or currentness of any content on the website.
Performance results and statistics referenced on our website represent typical outcomes from client engagements and are not guarantees of specific results. Individual outcomes will vary based on your specific business context, data quality, and implementation.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Automation Solution shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, arising out of or in connection with your use of our website or services.
Our total aggregate liability to you for any claims arising out of or relating to these Terms or our services shall not exceed the amounts paid by you to us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Automation Solution and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or relating to your use of our website or services, your violation of these Terms, or your violation of any third-party rights.
10. Third-Party Services and Links
Our website may contain links to third-party websites or reference third-party tools and platforms. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party website or service. Your use of third-party services is governed by their respective terms.
11. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with a revised date. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
13. Termination
We reserve the right to suspend or terminate your access to our website at our sole discretion, without notice, for conduct that we reasonably believe violates these Terms or is harmful to other users, us, third parties, or the reputation of our business.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising out of or in connection with these Terms shall first be subject to good-faith negotiation between the parties. If resolution cannot be reached through negotiation, disputes shall be submitted to the jurisdiction of the courts applicable to our registered business location.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16. Entire Agreement
These Terms, together with our Privacy Policy and any applicable service agreements or Statements of Work, constitute the entire agreement between you and Automation Solution with respect to your use of our website and services, and supersede all prior agreements, representations, and understandings.
17. Contact Us
If you have any questions about these Terms, please contact us: